Privacy Policy and Cookie Notice

This Privacy Policy applies to https://rm-chat.online and related pages (the "Website").

Data Controller and Website owner: Roman A. Mikhaylov, self-employed individual (tax regime: professional income tax), Russian Federation.

Contact for privacy requests:
e-mail: roman_ooo@mail.ru
Telegram: @M_R_Alexandrovich

1. Data we collect

1.1 Data you provide directly

• Name, role, company details, contact data.
• Messages sent through forms, AI chat, or direct requests.
• Any additional data you choose to provide voluntarily.

1.2 Data collected automatically

• IP address, approximate geo-location, browser, device, OS.
• Visited pages, referrer source, session and event data.
• Cookie identifiers and other technical identifiers.

2. Why we use data

• To process incoming requests and provide consultations.
• To prepare proposals and deliver requested services.
• To maintain communication history and service quality.
• To improve Website performance, UX, and AI workflows.
• To ensure security, abuse prevention, and legal compliance.

3. Legal basis

• Consent (forms, chat messages, continued Website usage).
• Contractual necessity (pre-contract and service delivery actions).
• Legitimate interest (analytics, security, service optimization).

4. AI chat processing

The Website includes an AI assistant for consultations. When using chat, we may process message content, contact details inside messages, and technical metadata required for operation and diagnostics.

Chat data is used to answer requests, prepare relevant offers, and improve quality of prompts and scenarios. We do not sell your personal data.

5. Cookies and similar technologies

We use cookies and related technologies for technical operation, preference storage, analytics, and performance measurement.

• Essential cookies - core Website and chat functionality.
• Functional cookies - language and interface preferences.
• Analytics cookies - aggregated usage statistics.
• Marketing cookies - only when relevant tools are enabled.

You can manage cookies in browser settings at any time. Disabling cookies may affect some Website features.

6. Data sharing and retention

Data may be processed by infrastructure providers required for hosting, analytics, communications, and service operations. Access is limited to authorized personnel and trusted contractors.

Data is retained only for as long as needed for the purposes described here or as required by applicable law.

7. Your rights

• Request access to your personal data.
• Request correction, update, or deletion of your data.
• Withdraw consent where processing is consent-based.
• Object to processing where legally applicable.

8. Updates to this policy

We may update this Policy when legal requirements, services, or data processing practices change. The latest version is always published on this page.